Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: September 5, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a payment, or contact us for support. This may include:

  • Name, email address, and phone number
  • Payment information and transaction history
  • Account preferences and settings
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to:

  • Process your payments and transactions
  • Provide customer support and respond to inquiries
  • Send important updates about your account
  • Improve our services and develop new features
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With payment processors to complete transactions
  • With service providers who assist in our operations
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

5. Your Rights

You have the right to:

  • Access and review your personal information
  • Update or correct inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Lodge a complaint with relevant authorities

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and features
  • Ensure security and prevent fraud

7. Third-Party Services

Our platform may integrate with third-party services, such as payment processors and analytics providers. These services have their own privacy policies, and we encourage you to review them.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@flitbill.com

Address: [Your Business Address]

Phone: [Your Contact Number]

Have Questions About Privacy?

Our team is here to help you understand how we protect your data

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